01
Sense
Read the physical world
- IoT & Sensing platform across LoRaWAN, BLE, NB-IoT, GPS and mesh
- Telemetry from network elements, logs and care systems
- Forensic search across footage from sites, exchanges and data centres
Mission Critical
Telecommunications
Keep the network up and your best subscribers staying.
Customer 360, predictive network operations, private LLM business intelligence and unified SoC + NoC, from a team with data, AI, security and infrastructure under one roof.
Drag to look around
Illustrative scene, not a customer site
What’s at stake
Where it hurts.
- 01
Margins are under pressure.
ARPU decline, network CAPEX scrutiny and churn on high-value segments all arrive at once.
- 02
Data is scattered and regulated.
Customer data sits across legacy BSS, CRM and care systems, while data localisation rules limit where it can go.
- 03
The board wants an AI roadmap.
It has to be practical, and it has to work inside the operator’s own perimeter.
How it fits together
From the sensor to the decision.
02
Understand
Turn it into a live picture
- A DataLakehouse consolidates BSS, CRM, care and network data
- Customer 360 gives one subscriber record for retention and care
- Kashi-ka Telco answers OSS and BSS questions in plain English, fully offline
03
Act
Warn or fix before failure
- AIOps forecasts failures across BRAS, CGN, MSC, MME and IMS before subscribers feel them
- RANSight optimises coverage, ANR and energy across 2G to 5G NR
- SentraOps unifies NoC and SoC, operated by you, jointly or as a 24×7 service
20–40%Lower high-value subscriber churn
40–60%Fewer P1 incidents with AIOps
30–50%Lower data-platform TCO
50–70%Faster time-to-answer in NOC and care
Ranges based on innData engagements across telecom operators. Exact outcomes depend on baseline maturity and scope.
Solutions map
BSS, OSS, analytics and security.
BSS systems
- Customer 360
- Loyalty Management
- Campaign Management
- Kashi-ka Telco
- Subscriber Insights
- Care Copilot
OSS systems
- NOC Operations
- Network Monitoring and Inventory
- Service Assurance
- Capacity Planning
- Predictive AIOps
- RANSight (RAN AI)
Analytics & AI
- DataLakehouse
- Big Data Platform
- BI and Visualisation
- Churn Prediction
- Fraud Detection
- LLM Apps
Security & infrastructure
- SentraOps SoC + NoC
- SIEM Platform
- BTS/Core Security (IKEv2)
- Backup and Storage
- Private and Hybrid Cloud
- Mobile and Super Apps
Platforms
Licensed platforms telcos deploy.
- Kashi-ka TelcoAsk OSS, BSS, CRM, data warehouse and document questions in plain English. Bring your own LLM, fully offline.
- Predictive AIOpsForecast BRAS, CGN, MSC, MME and IMS failures with weeks of lead time. Self-healing under human-in-the-loop control.
- RANSightVendor-neutral AI RAN optimisation across 2G, 3G, 4G and 5G NR for coverage, ANR and energy.
- SentraOpsWhite-labelled, multi-tenant unified security and network operations with AI incident correlation.
- Loyalty ManagementPoints, tiers, redemption and partner integration, with AI-driven offers through Kashi-ka and Customer 360.
- Customer 360A unified subscriber record, 85%+ churn prediction precision and a next-best-action engine.
Case study
A Tier-1 Southeast Asian telecom operator
The challenge
- Churn spiking on the high-value subscriber base
- Customer data fragmented across 7 legacy BSS, CRM and care systems
- No unified data and AI/ML platform
What we built
- Modern DataLakehouse consolidating BSS, CRM, care and network data
- Customer 360 CDP with AI churn prediction on high-value segments
- Managed AI Ops team for 24×7 model operations and drift monitoring
What it delivered
- 85%+ churn prediction precision on the top 20% of subscribers
- Meaningful reduction in NOC alert noise and sharper MTTR
- Award recognition for the transformation programme
Masked for confidentiality. Specific numbers, timeline and named contacts are available under NDA on request.
Engagement models
How you can buy.
T&M or fixed price
Professional services
Best when scope is defined and you own delivery. A dedicated team, named tech leads and weekly steering.
Monthly retainer
Managed services
Best when you want SLA-backed outcomes, not staff. 24×7 operations, defined SLAs and quarterly reviews.
Outcome-based
Project services
Best when you want to buy an outcome, not effort. Milestone payments, upfront success criteria and a post-live warranty.
Strategic partnership
Co-innovation & R&D
Best when you’re building something the market hasn’t seen. Joint IP options and a shared roadmap.
Ready to start the Discovery?
A two-week workshop with your data, network and security teams, scoped, priced and able to start within 10 business days.