Case studies
Selected work, kept confidential.
Our clients run sensitive operations, so we don’t name them here. Details are available under NDA.
Featured · Telecommunications
A Tier-1 Southeast Asian telecom operator
The challenge
- Churn spiking on the high-value subscriber base
- Customer data fragmented across 7 legacy BSS, CRM and care systems
- No unified data and AI/ML platform
What we built
- Modern DataLakehouse consolidating BSS, CRM, care and network data
- Customer 360 CDP with AI churn prediction on high-value segments
- Managed AI Ops team for 24×7 model operations and drift monitoring
What it delivered
- 85%+ churn prediction precision on the top 20% of subscribers
- Meaningful reduction in NOC alert noise and sharper MTTR
- Award recognition for the transformation programme
Masked for confidentiality. Specific numbers, timeline and named contacts are available under NDA on request.
More work
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Want the details?
Talk to us, and we’ll share what’s relevant to your operation under NDA.